Frequently Asked Questions
Find answers to the most common questions about Awesome Hibachi, including booking, pricing, menus, service areas, and what to expect during your private hibachi experience.
🔥 Booking & Pricing
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There is no max nor min guest limit, but a party minimum spending at $600.
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Base per person rate is $60 per adult and $30 per child under 13 with a $600 minimum spend. The per person rate includes salad, fried rice, hibachi vegetable, two choices of proteins. There might be additional charges for premium proteins, price vary depending on your order, please refer to your location booking page for more pricing details. The suggested 20% of the total bill gratuity, is excluded.
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Cash and Credit Cards (with a tiered rate of processing fee) are accepted.
For bill $999 or less, $35.
For bill $1000 to $1999, $60.
For bill $2000 to $2999, $90.
For bill $3000 to $3999, $120.
For bill $4000 to $4999, $160.
For bill $5000 or $6499, $200.
For bill $6500 or above, please contact us for more.
Other forms of payment like Zelle, or Venmo might also be accepted, please feel free to contact us to confirm the specific payment options. Upfront payment is REQUIRED for card payment. CASH payment is preferred ON THE DAY OF EVENT.
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Absolutely not! We understand that determining the precise number of attendees and their specific orders can be a process that takes time.
To ensure your desired date is secured, we highly recommend booking your party in advance.
Once you've made the reservation, our booking specialist will assist you in ironing out all the necessary details. However, we also offer the flexibility to cancel your party, just let us know in advance.
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While we understand that plans and circumstances may change, we kindly ask that you consider the time and effort invested in event coordination, chef assignment and food preparation. Cancellations or reschedule requests must be made at least 3 full days prior to your event date. Any cancellation or reschedule request made within 2 days of the event date (for example, Thursday or later for a Saturday event) will incur charges as outlined below. This policy applies regardless of the reason, including inclement weather.
A tiered, one-time cancellation fee will apply as follows, based on your party guest count:
For parties of 20 or fewer, $200.
For parties of 21 - 30, $300.
For parties of 31 - 40, $400.
For parties of 41 - 50, $500.
For parties of 51 or more, $600.
Regardless of party size, any cancellation or reschedule request made on the same calendar day as the event will incur a fee equal to 90% of the total bill. This fee is assessed to cover non-recoverable costs, including event coordination, chef assignment, food preparation, food waste, and the loss of the reserved time slot that cannot be re-allocated to another client on short notice.
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If your desired time is unavailable, please choose the closest available and make special notes on next page about your desired time. For example, you'd like to schedule 6pm on Aug 22nd, you may choose 7pm on the same date and make notes that you prefer the party to starts at 6pm. Once booking received, our team will work out a plan to better fit your needs. Our team member will reach out to you if your request needs to be adjusted.
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Once your reservation is confirmed, you'll receive a confirmation email from us containing your party details. If you don't see it, please check your spam folder. Simply follow the prompts in the email to complete any remaining steps. Your party specialist might contact you before your event, but you're also welcome to reach out anytime via text or email.
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Tips go directly to your chef and are always appreciated. While gratuity is optional, many guests choose to tip between 18% and 25%( 20% is the most)just as they would at a restaurant.
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Absolutely! Our private hibachi experience is perfect for guests of all ages. Our chefs know how to keep both kids and adults entertained and can customize the experience to be more family-friendly. Simply let us know your preference when booking or inform your party specialist before your event.
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Awesome Hibachi proudly serves 1000+ cities across the United States—and we're expanding every month! Our chefs typically travel up to 1-2 hours from each service location. if you are not sure we can cater your city or area, please feel free to contact us via the phone call or text message .
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Yes! From intimate backyard gatherings to large-scale celebrations, Awesome Hibachi is equipped to serve events of virtually any size. We've proudly hosted parties with more than 500 guests by coordinating multiple chefs and a dedicated team. Simply let us know your guest count in advance, and we'll take care of the rest—all at our standard per-person pricing with no additional chef fees.
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Absolutely! Corporate events are one of our specialties. Every year, Awesome Hibachi caters hundreds of business gatherings across the country, including team-building events, company celebrations, client appreciation dinners, holiday parties, and more. We'll customize the experience to match your company's goals, group size, and event style.
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Yes! Planning a large celebration? For groups of 50+ guests, our buffet-style service is a great option. It provides the same high-quality food and engaging entertainment in a format that's perfect for larger events. Reach out to our team, and we'll help you choose the best experience for your guests.
🔥 Food & Dietary Requirements
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Every guest enjoys a personalized hibachi meal featuring their choice of two proteins, including chicken, NY strip steak, shrimp, scallops, salmon, or tofu. Each entrée is served with fried rice, fresh cooked vegetables, a side salad, our signature sauces, and complimentary sake for guests 21+.
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Once booking completed, you will receive a booking confirmation email with the FOOD order details form.
We understand it takes time for you to gather your party's order info, hence, you don't need to submit order info right away. Once order details and final headcount are confirmed, you may submit your order via the order details form in your booking confirmation email no later than 4 days prior to your event, or we reserve the right to cancel your appointment.
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Our food does not contain the most common allergen food, such as nuts, sesame etc. Please notify the party specialist of any other food allergy you and/or your party might have.
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We replace meat protein with tofu to meet Vegetarian and Vegan needs, while the price per person remains the same ,with additional ingredients such as extra veggies, salad, and fried rice.
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Gluten free sauce is available upon request. Please note in your order.
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No. Due to food safety concerns, we do not cook any outside food at this time.
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Yes, please let us know in advance of 2 days before your party date. Awesome Hibachi reserves the right to either add more people or reduce.
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Absolutely! Every guest enjoys two included protein selections and all of our signature sides. Looking to make your meal even more special? Upgrade or customize your order with the following options:
Protein Upgrades
Filet Mignon (+$5)
Lobster Tail (+$10)
Additional Options
Fried Noodles (+$5)
Add a Third Standard Protein (+$10)
Add Lobster as a Third Protein (+$20)
Gyoza (6 Pieces) (+$10)
Edamame (+$5)
🔥 Party Setup & Preparation
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Eating utensils
Plates and salad bowls
Beverages of choice
Tables and chairs
A clear area for our grill measures 68.3" L x 27.5" W x 41.3" H for our grill setup.
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No we do not! We arrange the chef and provide grill, propane gas, food, sake and ENTERTAINMENT! Event/party organizer will provide table setups, utensils & additional decoration, Although We have Table and Chair rental recommendations.
For set ups ideas, please refer to Instagram @awesomehibachi.
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We suggest two 8' rectangular tables set up in an L shape, accommodating approximately 10 individuals. Alternatively, three 6' rectangular tables arranged in a U shape can seat between 12 and 15 people.
However, if you prefer a more casual standing setup, you don't even need tables and chairs! We are highly adaptable when it comes to party arrangements, so feel free to discuss your preferences with us.
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Absolutely! We are more than capable of hosting indoor parties as well. While the majority of our events take place outdoors, typically in backyards, we understand that sometimes there may be no available outdoor space or unfavorable weather conditions.
Rest assured, the food and entertainment experience for indoor parties is nearly identical. Our skilled chefs will simply adjust certain aspects of the show to ensure safety, such as reducing the height of the flames.
For indoor parties, we do require ceilings to be at least 10 feet high to accommodate our setup. Additionally, we recommend having more ventilation options, such as open doors and windows, to ensure proper airflow. However, these details can be discussed and coordinated with our booking specialist once you have made your booking. Additionally, we suggest that you turn the fire alarm off and make sure no sprinklers in the service area. The service area should be close to the window or door.
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Absolutely! Awesome Hibachi carries commercial general liability insurance for our events, giving our clients added confidence and peace of mind. For larger events or venues that require additional coverage, we can also assist with obtaining one-day event insurance if needed. Choosing an insured provider is one of the many reasons thousands of customers trust Awesome Hibachi every year.
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Yes! Safety is our highest priority. Every Awesome Hibachi chef is professionally trained to operate our portable hibachi grills safely and follows established safety procedures throughout the event. We carefully set up each cooking station and maintain a safe distance between the grill and guests at all times.
🔥 Event Day & Logistics
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Rain or shine, the show will go on. Simply provide any form of cover, such as a tent, garage, or open balcony area, to both your chef and your guests, ensuring that everyone can enjoy the experience regardless of the weather.
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Normally the chef will arrive early in a 15min to 45min window prior to your scheduled time for a quick set up. Our set up process is seamless and only takes a few minutes.
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Approximately 1 hour to 1 hour and 30 minutes. This varies depending on your group size, but rest assured the chef does the same thing regardless of your group size.
The chef cooks and entertains all the guests during that time.
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Awesome Hibachi travel fees start at $50 and vary depending on your event location and the distance from the nearest service area. If a travel fee applies, it will be clearly displayed in the bill , there are never any hidden fees.
We're Here to Help!
Need more information? Our team is ready to assist. Reach out by phone, text, email, or live chat, and we'll respond as soon as possible.